News & Resources

The latest from Affinion

How can Businesses Equip their Customers in the Fight Against Cybercrime?

By Karen Romagnoli Over the past five years, sensational headlines exposing the theft of personal [...]

Study Conducted by Affinion Group Reveals Socially Connected Mobile Consumers are Least Likely to Switch Providers

More channels means stronger relationships, study finds STAMFORD, CONN., November 14, 2017 – Affinion Group, [...]

2016: The year of the mobile wallet?

Picture this. You leave your house, keys and phone in hand. You close the door [...]

Customer Experience Ripe for Platformification

Faced with increasing competition from financial technology companies and a profound change in the way [...]

The future of banking seems to be written on the cloud

According to a report by Deloitte, “European banks have not made returns in excess of [...]

Making the digital turn successfully is a make or break moment for retail banks

Retail banks are increasingly under pressure to meet the demands of a rapidly changing environment. [...]

Should Financial Institutions take greater responsibility for personal data theft?

Cases of identity fraud are on the rise, unlike public awareness on the issue. Can [...]

Businesses looking for customer engagement should tap into team spirit

It’s no secret sports teams are pros when it comes to tapping into the hearts [...]

Catching the silver surfer wave

Millennials are no longer the future of online retail. While they were early adopters of [...]

The Internet of Things (IoT)

The Internet of Things (IoT) is not a new concept. The term was first coined [...]