Smarter Engagement

Leading customer engagement – the world over

We design, create and manage engagement programmes; they’re proven to increase customer value for the world’s largest banks, insurers and telecommunications providers.

Our engagement programmes drive deeper connections with customers, giving them reasons to engage more, stay longer and generate more value for our clients. Long-lasting engagement and long-lasting value.


A new perspective
on path to engagement

Every company wants – and actually needs – to become a part of their customers’ everyday lives in order to create true customer engagement.

This requires a full understanding of both the rational and emotional factors that can help build strong and long-lasting relationships and make customers want to engage more, stay longer and generate more value.

A new ground-breaking study from Affinion reveals what these factors are.


Latest News

How can Businesses Equip their Customers in the Fight Against Cybercrime?

By Karen Romagnoli Over the past five years, sensational headlines exposing the theft of personal [...]

Study Conducted by Affinion Group Reveals Socially Connected Mobile Consumers are Least Likely to Switch Providers

More channels means stronger relationships, study finds STAMFORD, CONN., November 14, 2017 – Affinion Group, [...]

2016: The year of the mobile wallet?

Picture this. You leave your house, keys and phone in hand. You close the door [...]

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