Smarter Engagement

Connections beyond transactions

For a business to become a part of its customers’ everyday lives, it can’t rely solely on transactions. It needs to form deeper connections to build strong and long-lasting relationships.

We combine our know-how with creativity and technology to engage smartly, which we believe is how long-lasting relationships are built. Using our extensive knowledge – built over 40 years and from working in more than 20 countries – we create innovative end-to-end engagement programs that have been successfully adopted by businesses around the world.

If you would like to engage smartly with your customers, get in touch.

A new perspective
on path to engagement

Every company wants – and actually needs – to become a part of their customers’ everyday lives in order to create true customer engagement.

This requires a full understanding of both the rational and emotional factors that can help build strong and long-lasting relationships and make customers want to engage more, stay longer and generate more value.

A new ground-breaking study from Affinion reveals what these factors are.


Latest News

Study Conducted by Affinion Group Reveals Socially Connected Mobile Consumers are Least Likely to Switch Providers

More channels means stronger relationships, study finds STAMFORD, CONN., November 14, 2017 – Affinion Group, [...]

2016: The year of the mobile wallet?

Picture this. You leave your house, keys and phone in hand. You close the door [...]

Customer Experience Ripe for Platformification

Faced with increasing competition from financial technology companies and a profound change in the way [...]

Want to know more? Get in touch

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